At Martin Haynes we are proud of the care we provide

Swapped to Martin Haynes

Swapped to Martin Haynes from Vision Express and would greatly recommend, very good service and customer centred care. Went for the first time, felt very comfortable and an array of frames to choose from. Would definitely go again.

Great to have an independent on the high street

I was made to feel welcome by the friendly & professional staff. Excellent customer service throughout. Fantastic selection of frames and my glasses were back within a week! Highly recommended and will certainly return.

Excellent service

Having used Martin Haynes Opticians for many years I was concerned about the takeover, but I needn’t have worried! The new look practice is light, bright and modern with a lovely, friendly team. The resident Optometrist is very knowledgeable and explains everything really well. You see the same person each time so your care is consistent. There is a great choice of frames and lenses at all price levels. I have been extremely happy with my specs, I even managed to get an anti-fog coating on my lenses, really useful when wearing a face mask!

Taped Up Glasses

After having issues with my glasses breaking, lenses being scratched, lenses popping out and being generally bad quality i decided after being recommended to visit Martin Haynes fully equipped with my taped up glasses, i was welcomed and treated with the highest of quality, i was offered a range of frames and was guided on the best lenses to suit me. Ash and his colleague were patient and willing to answer and help with any questions i asked. My frames arrived promptly and i have had no issues whatsoever, they have even stopped my headaches. Martin haynes is professional and i will be continuing to use there services

First Class Service

Received the most professional, friendly service from Alex and his team. A vast array of frames to suit all budgets. Won’t get better in town. 5 members of our family catered for and all extremely happy. Thanks you Martin Haynes Eyecare. We will be back.

Wonderful Service

So glad you are back. Wonderful Service. Thorough examination and great glasses! Thanks.

Great Service!

Great service! Great eye test! Great range of specs!
Very happy.

Excellent Customer Service

Excellent Customer Service

I love my new glasses

I love my new glasses. Happy friendly service.

First timer

First time at Martin Haynes. I will be back.

New sunglasses

I love my new sunglasses and the service was fabulous. New sunglasses in 48 hours – Thank You so much.

I love these glasses

I love these glasses – so chic and comfortable!

So professional

I received very thorough and professional assistance resulting in total satisfaction. I recommend them very highly.

Thank You

After many years of using different opticians in Shrewsbury, I have finally found the one I will be staying with.
At Martin Haynes all the staff were so helpful and patient, allowing me the time to make the right decision.
I have recently had new lenses (new prescription) put in my 3 year old frames (from Martin Haynes) no pressure to buy new frames. I also purchased new sunglasses (well overdue)!
I am delighted with both purchases.

Thank you

Fantastic Service

I was drawn into Martin Haynes Eyecare by the frames in the window. They have the most varied and alluring collection. Something special for everybody. I ordered a pair. The service was wonderful and everyone very helpful. But it was the quality of the lenses that was so impressive. I wear my glasses all day every day so it is important that they are comfortable and hard wearing. I have just ordered a second pair with transition lenses for holiday. I was given a choice of shades for the lenses. The transition is very quick and again the lenses are fantastic. I highly recommend Martin Haynes Eyecare for the service and high quality.

Better By Far…

Better by far than any other experience of opticians I have had in over 50 years and numerous countries.

The whole team excel in every area. From reception to initial consultation, testing, ordering, fitting, communication and aftercare they are peerless.

Service at its best, with plenty of time for customers, great knowledge, experience and facilities, patience, kindness and good humour.

If you have eye care needs in the Shrewsbury area and beyond, my experiences make it clear there is no competition. I won’t be looking elsewhere and you would be doing yourself a disservice by even considering doing so..

Thank you Ash and all at Martin Haynes Eyecare.